Certified Google Premier Partner
UX Consultancy and support helping growing businesses create people-focused experiences.
As your UX consultants, we help you create a user experience strategy tailored to your audience and business goals. We provide ongoing UX support and guidance, and offer training to develop your team's understanding of complex UX issues and best practices.
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Discuss your UX project with us
We're excited to hear about your UX project. Fill in the short form below to arrange a call with our Specialists.
Our Approach to UX Consultancy.
Our UX consultancy services are designed for growing businesses with established in-house teams that want to enhance their user experience and increase their marketing and growth performance over the long term.
Through in-depth research and audits, data analysis, and user feedback gathering, we provide detailed guidance and support, crafting a tailored user experience strategy that enhances your website’s usability and accessibility.
Following this strategy, you can help your audience easily navigate pages and complete their goals, improving engagement and conversion rates.
Clear Strategy Guidance & Advice.
We do all the research, auditing, and other leg work to create an in-depth UX strategy and recommendations to build world-class user experiences that satisfy your ideal customers and help you reach your goals.
Designed for Your Internal Teams.
Our UX Consultancy services are perfect for businesses with in-house marketing teams looking for external UX support and guidance. We work with your team to guide your strategy while they implement fixes and changes.
Implementing UX Changes.
For complex UX changes or businesses that lack in-house resources, our UX specialists can use banked hours from your project to implement recommendations and fixes, or we can complete this as a separately billed project.
In-Person UX Training Sessions.
As part of our UX Consultancy packages, our specialists can deliver personalised training to your in-house marketing and design teams to improve their understanding of UX and further develop their skills.
On average, for every £1 invested in UX, returns £100 – that’s a potential ROI of 9,900%
With the right UX strategy, the resulting increase in conversions, revenue, and ROI can be massive.
Along with our primary focus on creating engaging, humanised user experiences, we’re also incredibly growth-focused. We create a tailored strategy for each client that helps them reach their commercial goals and grow their businesses.
Usability Testing.
We observe and interview real users as they interact with your website to understand its usability and collect insights that you can use to improve your overall user experience.
By combining these insights with your website’s user data, we identify the usability issues preventing your users from reaching their goals and give you actionable recommendations on how to fix them.
Prototyping & A/B Testing.
Our UX consultants can create preliminary versions of your designs to explore and validate concepts with users, ensuring designs are functional and user-friendly.
During this process, we use card sorting techniques to group content and structure your site in ways that make sense to your users. We also conduct thorough A/B testing to compare different versions of pages and designs and determine which versions result in higher user engagement and conversion rates.
User Surveys & Feedback.
Through structured conversations with your target users, we gather valuable insights about their needs, behaviours, and experiences. This information helps us create an informed plan for your design improvements.
Our UX team also gathers quantitive and qualitative data from your users through digital questionnaires and surveys, which provide detailed insights into their preferences, behaviours, and perceptions.
Customer & Competitor Research.
We conduct in-depth user research to create fictional personas representing your ideal customers. This creates a better understanding of what your audience wants and how you can cater to their diverse needs.
Shifting our focus to your competitors, we use graphical illustrations to compare the value provided by different features of your website with those of your competitors to identify areas for improvement and differentiation.
Journey Mapping.
By visualising the journey and sequence of your users’ actions with your product, from initial contact to long-term engagement, we identify opportunities to improve their experience and user journey.
Using visual tools to capture what your users say, think, do, and feel, we provide detailed insights into their needs and motivations, which can help you create an intuitive, user-friendly design.
Accessibility Audits.
With over 16 million disabled adults living in the UK and many countries bringing web accessibility into enforceable law, it’s more important than ever to ensure your website provides an accessible and inclusive experience for your entire audience, regardless of their abilities.
We conduct comprehensive evaluations of your website to ensure it meets all relevant accessibility standards and criteria, making it usable for individuals with various impairments and disabilities.
Content Design Audits.
Your content forms a big part of your user experience. Our team will review and assess your website’s content to ensure it is clear, compelling, and aligned with user needs, providing a seamless experience for your visitors.
After completing the Content Design Audit, we provide comprehensive style guides that outline design standards and best practices to maintain a consistent and cohesive user experience across your website.
Ready to Speak to a UX Specialist?
Speak to one of our specialists today to discuss your UX project and goals review a tailored quote for our UX Consultancy services.
Frequently Asked Questions About UX Consultancy.
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How much do your UX Consultancy services cost?
Our approach to UX Consultancy involves multiple projects and steps, and depending on your goals and how intensive the work on your website will be, the costs can vary.
To get a detailed and accurate breakdown of our costs and the work and hours involved, book a call with one of our specialists.
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What can my banked hours be used for?
Each month, we dedicate a set number of hours to gather and report on your website and user data and bank any unused hours for implementing best practice updates and changes from any audits and feedback we deliver.
Depending on the number of hours banked, we may be able to implement any changes outside of the UX Consultancy service using those hours. However, if the implementation work or other projects use more than the banked hours you have available, we may charge the work as a separate project.
We send you detailed reports of the work completed and the results achieved each month. These reports also state how many hours have been used this month and how many hours you have banked.
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Who are these UX Consultancy services for?
Our UX Consultancy services are ideal for growing businesses with an established in-house marketing team. Our UX specialists will work with your in-house team to create a UX strategy tailored to your goals, current challenges, and ideal customers and give clear recommendations on changes your team can implement.
We also support dozens of businesses that lack the in-house resources to implement changes themselves by handling all the implementation work for them. This work is often billed as a separate project or completed as part of any banked hours accrued throughout the month.
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What's the difference between a UX designer and a UX consultant?
UX designers focus on optimising your website’s design, layout, visual elements, and interactive features to ensure they are intuitive and engaging for users. They create and implement these elements, often producing wireframes, prototypes, and final designs.
UX consultants provide detailed advice and support to guide your UX strategy and teach you how to create better user experiences. Consultants conduct research, UX audits, and data analysis to inform UX strategies and recommend improvements. They work closely with in-house teams to guide the implementation of these strategies, ensuring that the overall user experience is optimised.
At Damteq, our UX specialists cover both design and consultancy roles. With our consultancy services, we help guide your strategy and provide continued support. Our UX specialists can also design and create wireframes, prototypes, and designs for your teams to implement.
Looking for a one-off UX audit?
Our UX specialists will analyse your website data to understand how users interact with your website, highlight areas not following best practices, and give a detailed report with recommended changes for creating a people-centred, engaging user experience that drives leads and sales.
See our space.
Located between Portsmouth and Southampton in the town of Fareham, our Digital Marketing Agency HQ is a beautifully designed 3,000 sqft space which has been purposely created to allow our creative and marketing teams thrive in a super creative environment. We're proud to be able to showcase our amazing space where we regularly meet with our clients, partners and people. Our home, can be your home too.
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Business Growth and Marketing Articles.
Our team of Specialists regularly write articles and insights. You can see our latest ones below.
AI in UX: How AI Tools Are Being Used To Enhance UX Design
Like many other areas of digital marketing, AI has made some huge leaps in the UX world over the last few years. New AI-powered tools and software are constantly emerging that can help UX designers...
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Consent Mode Explained: How Does It Affect User Tracking?
Back in 2020, Google released a beta version of something called ‘Consent Mode’, which gave users more control over how their online activity and advertising preferences were collected ...
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Advertising on Google Ads? Here’s How to Choose the Right Agency
Advertising on Google Ads has become an essential strategy for businesses of all sizes. Whether you are a small local shop or a multinational brand, Google Ads provides you with a direct line to yo...
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What Is Growth Marketing & What Does It Involve?
You’ve likely heard the term ‘growth marketing’ being used more and more over the last few years, and you’re probably wondering what it actually is and how it’s differ...
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