Certified Google Premier Partner

Specialist UX agency building world-class user experiences with your ideal customers in mind.

Our team of UX specialists have been creating intelligent, people-focused user experiences and designs for over 18 years. With an approach deeply rooted in human psychology, best practices, and business growth, we create detailed UX strategies to create website experiences and apps that your audience will love and your competitors will envy.

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UX Consultancy

Perfect for brands with internal marketing teams. Our UX specialists work with you to guide your user experience strategy, advise on industry best practices, deliver training to your team, and make changes and fixes where needed.

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UX Audits 50% Off!

Uncover user friction points, elements not following best practices, and opportunities to improve your user experience, engagement and conversions.

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Understanding the importance of a great user experience.

UX is the experience your customers have when visiting your website and is influenced by your site’s design, usability, accessibility, and performance.

A great UX should exceed your users’ expectations, allowing them to easily navigate your site, understand information, and achieve their goals. A bad UX is a massive threat to your revenue and growth, resulting in higher user abandonment and lower engagement and conversion rates.

Investing in UX isn’t just a ‘nice-to-have’ — it’s a necessity if you want to maintain user satisfaction and increase your leads, sales, and revenue.

Understanding User Behaviours.

We analyse your user data to understand how people interact with your website and identify opportunities to enhance their experience and improve user retention and engagement.

Creating Human Experiences.

Our deep understanding of human behaviours and psychology helps us create intelligent, people-focused website experiences that foster emotional engagement and stronger connections with your customers.

Improving Your Marketing.

Great user experiences promote engagement and naturally guide users to conversion points. Our commercially-minded UX specialists create tailored user journeys and landing pages to maximise your marketing performance.

Supporting Your Business Growth.

Our approach is incredibly growth-focused. We don’t just look to solve short-term UX issues; we develop flexible UX strategies that support your growth goals and can be adapted as your business grows and evolves.

Our UX Capabilities.

When you appoint us to conduct UX audits or as your team of UX consultants, we work with you to ensure your website and digital marketing are fully tailored around your goals and expectations.

These are the main areas of testing, research, and analysis that we cover in our UX services, as well as some of the other benefits of partnering with us.

Competitive Benchmarking
Accessibility Audits
Heatmap, Scrollmap, and Clickmap Audits
Business Messaging Audits
UX Research
Routine Monitoring & Reporting
User Testing & Surveying
User Journey Mapping

Card Sorting
A/B Testing
UX/UI Prototyping
Website Wireframing
One-To-One Support
User Behaviour Research
User Profiling
Latest Software Guarantee

Testing with just five users can uncover 85% of usability problems.

Conducting a comprehensive UX audit can help you uncover usability issues and user frustrations, improve the user experience on your website, and achieve better engagement, increased conversions and ROI, and stronger connections with your customers.

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User-centered Design Practices.

We take an approach deeply rooted in human psychology and always follow UX and design best practices, including accessibility guidelines, usability heuristics and the Gestalt principles.

This best-in-class approach to UX projects helps us create people-focused user experiences that exceed your customers’ expectations, keep them on your website for longer, and naturally guide them to conversion points.

Damteq's UX Specialist, Emily Digweed, creating a wireframe of a website on her laptop, while conducting some landing page optimisation.

Ed Roberts, one of Damteq's UX Specialists, creating notes on different navigation menu UIs for a client website.

Enhancing Engagement & Driving Conversions.

Our UX specialists conduct in-depth research into your audience and competitors and a deep analysis of your website engagement data to create tailored data-backed UX strategies.

This allows us to design engaging user journeys with meaningful content and intuitive user interfaces, driving engagement and streamlining your websites for increased leads, sales, and revenue.

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Creating Accessible Website Experiences for Everyone.

We’re passionate about inclusivity. With over 16 million UK adults living with a disability, accessible user experiences are essential for catering to your audience’s diverse needs and abilities.

By conducting in-depth WCAG audits and using industry-leading tools, we help you make your website WCAG 2.1 AA compliant and give actionable recommendations for creating a website experience that everyone can use, regardless of their abilities.

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Ed and Emily, Damteq's two UX Specialists, in a meeting going over client User Experience strategies.

Dedicated UX & UI Specialists.

We’ve been delivering exceptional user experiences that promote user satisfaction and revenue growth since 2006. Our UX specialists are incredibly knowledgeable and passionate about creating experiences that exceed expectations.

With a strong focus on growth and commercial goals, we don’t just help you create better connections with your users; we create a long-term UX strategy to help you achieve your marketing and business growth goals.

Meet our specialists

Improving Your Overall Marketing Performance & ROI.

A great UX strategy goes beyond user satisfaction. It can have a wider impact on your digital marketing and website performance.

With search engines like Google taking website performance, usability, and accessibility into consideration when ranking websites and paid ads strategies relying heavily on landing page experience to drive results and ROI, your user experience has a big influence on your SEO and PPC advertising performance.

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Two UX specialists working together in an office, smiling at their laptop.

Ready to Speak to a UX Specialist?

Book a discovery call today with one of our UX specialists to discuss your project, your goals and objective, and get a tailored quote.

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Frequently Asked Questions About UX.

What are the differences between UX and UI?
Your User Interface (UI) encompasses the visual and interactive elements your users encounter, such as buttons, menus, icons, and typography.
User Experience (UX) is the overall experience that users have when interacting with your website. It includes ease of use, page load speed, and the usefulness of information.
If your website is beautifully designed but hampered by slow load speeds and irrelevant content, your users will go elsewhere. The same goes if your website is packed with value but has a UI that is too complicated to understand and use.
Striking the right balance of great UX and UI is vital for keeping your users engaged and driving them towards conversion points.

Is UX the same as CRO?
While they share similarities, UX (User Experience) and CRO (Conversion Rate Optimisation) focus on different goals.
UX focuses on the user’s overall experience with a website, app, or product/service. It involves understanding how users interact with a website, what influences their behaviour and how you can improve your website’s design, usability, functionality, and emotional impact to create a seamless, efficient, and enjoyable user experience.
On the other hand, CRO aims to increase the percentage of visitors who complete a desired action on a website, such as making a purchase, signing up for a newsletter, or filling out a contact form. CRO uses data and testing to identify and fix issues that prevent users from converting.
To sum up, UX aims to improve the overall user experience on a website, while CRO focuses on the specific actions users take to convert. Improving UX can lead to better conversion rates, and CRO strategies often involve UX improvements to achieve their goals.

What are Usability Heuristics?
Usability Heuristics are general principles and guidelines used in the UX industry to test and improve the usability of a website, app, or interface.
They were created by well-renowned web usability consultant Jakob Nielsen, who has conducted dozens of studies into the complexities of UX and UI and how we can all create easy-to-use experiences by understanding general user behaviours and psychology.
We use these heuristics in our UX audits to check that your website conforms to best practices and identify opportunities to make your website easier to use and navigate.

Can I leave UX out of my strategy?

Looking to revamp your website structure and design?

Our web design and development specialists work closely with our UX team to create stunning, functional websites that exceed your users’ expectations and help support your ongoing marketing performance and business growth.

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Recent Case Studies

Website Design Refresh & Rebuild for Property Developers, Imperial Homes

Read Study

Branding & Ecommerce Web Design for Vehicle Cover Suppliers, Viking Covers

Read Study

See our space.

Located between Portsmouth and Southampton in the town of Fareham, our Digital Marketing Agency HQ is a beautifully designed 3,000 sqft space which has been purposely created to allow our creative and marketing teams thrive in a super creative environment. We're proud to be able to showcase our amazing space where we regularly meet with our clients, partners and people. Our home, can be your home too.

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Next Steps

First, schedule a call with one of our in-house Specialists to discuss your project, current challenges, and the goals you want to achieve.

We’ll invite you for a project discovery workshop, where we will get to know you, learn about your project, and provide a tailored quote.

Finally, we’ll send you a detailed proposal for your project, outlining our approach and strategy and setting project benchmarks.

Once that’s complete, we’re ready to start your exciting project!

Business Growth and Marketing Articles.

Our team of Specialists regularly write articles and insights. You can see our latest ones below.

Google’s March 2025 Core Update Explained

17th March 2025
Adam Smith

On the 13th of March, Google began rolling out its latest core algorithm update, the March 2025 Core Update. This is the first Google update of 2025, following the most recent December 2024 Spam Up...

WooCommerce or Shopify: Which is Best for Your Business?

13th March 2025
Will Jessett

Choosing the right eCommerce platform for your website is a big decision. Whether you’re launching a brand new online store or looking to grow your established eCommerce business, the platform you ...

How to Prepare for the European Accessibility Act (EAA) 2025

24th January 2025
Will Jessett

This June, the European Accessibility Act 2025 is coming into force. This new EU legislation is a huge step forward for digital accessibility and inclusive user experiences, with mandated minimum c...

10 Tips for Creating a Marketing Plan That Actually Works

16th January 2025
Will Jessett

Now that we’re a couple of weeks into the new year and people are firmly back in ‘work’ mode, we wanted to share something to help you think about the year ahead and get those fin...